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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Ravensthorpe

Pharmacy Weight Loss Ravensthorpe
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By accessing our services, you confirm that you have read, understood, and agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Ravensthorpe is a GPhC-registered online pharmacy (Registration No. 9012511) providing weight management consultation and prescription services to patients in Ravensthorpe, UK. We operate in full compliance with General Pharmaceutical Council regulations and all applicable UK pharmacy legislation.

2. Eligibility

To use our services, you must:

We reserve the right to decline any consultation or prescription request where we determine that treatment would not be clinically appropriate or safe. Our clinical decisions are final for patient safety reasons.

3. Prescriptions

All weight loss medications dispensed through our service require a valid prescription issued by a registered prescriber. Our prescribers will review your submitted health information before any prescription is approved. We do not guarantee that a prescription will be issued following your consultation.

You must provide accurate and complete medical information during the consultation process. Providing false or misleading information may result in harm to your health and immediate termination of your account. All prescriptions are issued solely for your personal use and must not be shared with others.

We retain the right to request additional medical information or to contact your GP where clinically necessary.

4. Payment

Payment is required in full at the time of placing your order. We accept all major debit and credit cards. All transactions are processed securely through an encrypted payment gateway.

Prices displayed on our website include all applicable taxes. We reserve the right to amend pricing at any time; however, any changes will not affect orders already confirmed.

If a prescription is not approved following clinical review, you will receive a full refund within 5 to 10 working days.

5. Delivery

Once your prescription has been reviewed and approved by our pharmacist, your medication will be dispatched within 1 working day. Deliveries are made via a secure and tracked courier service.

We are not responsible for delays caused by circumstances outside our control, including courier disruptions or incorrect delivery information provided by you. It is your responsibility to ensure your delivery address is accurate at the time of ordering.

All medication is dispatched in discreet, tamper-evident packaging in accordance with pharmacy dispensing standards.

6. Cancellations and Refunds

You may cancel your order at any time before your prescription has been reviewed and approved by our pharmacist. To cancel, please contact us immediately via our website or email.

Once a prescription has been approved and your medication has been dispensed, we are unable to accept returns or offer refunds due to the nature of prescription medicines and patient safety requirements. This does not affect your statutory rights in relation to faulty or incorrectly supplied goods.

7. Medical Disclaimer

The information provided through our service is intended to supplement, not replace, professional medical advice. Our consultations do not constitute a comprehensive medical examination. You are encouraged to inform your GP of any medications prescribed through our service.

If you experience any adverse effects following the use of medication dispensed by us, you should seek immediate medical attention and contact us to report the incident. We accept no liability for health outcomes arising from the provision of inaccurate information during the consultation process.

8. Data and Privacy

We process your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely for the purpose of providing our clinical services. We aim to respond to all data-related enquiries within 48 hours. Full details are set out in our Privacy Policy, available on our website.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

For any queries regarding these terms, please contact Pharmacy Weight Loss Ravensthorpe through our website. We are committed to resolving any concerns promptly and professionally.